Consistently courteous and immensely pleasant staff and peaceful hotel.

Very very good building and rooms with contemporary decoration.

Central location close enough to the airport and other places as well as many eateries, it was in a well-kept area.

The staff were lovely and helped with free parking.

Although everything was great, some of the staff were crazy.

Appreciated our stay here and recommend. We had a restful time in this tranquil hotel in Chaweng. Had a tasty breakfast with the nicest egg station.

A great selection of affordable food. Absolutely perfect staff, great location to the main restaurants etc.

Reasonably spacious unit with an electric kettle and a fridge.

It was in a particularly good location with Chaweng walking street nearby.

It was really nice stay, I truly enjoyed delightful food.

The room I stayed in was beautifully maintained with nice decor and air con. The breakfast was delicious and tasty with variety of food, everybody can choose.

Early check-in, fairly quiet rooms with nice decor and a four poster bed plus air con. Lovely staff and quick to respond. Free parking on site provided. Swim-up bar and well-maintained pool. Location near to restaurants, bars, and a shopping center too as well as convenient store...

Units with a view.

I was pleasantly surprised by the spacious rooms and helpful staff at Mercure. The highlight of my stay was when I celebrated my sister's birthday there. The hotel went above and beyond to make it special, with a complimentary cake, decorations, and even a personalized card. The staff even filmed the moment and sent me a copy. It truly made the celebration unforgettable. I highly recommend this hotel for its excellent service and memorable experiences.

New, simple and charming design, very clean rooms with very comfortable beds! Hotel staff are very polite, helpful and nice. Japanese restaurant in the hotel is nice and reasonably priced.

Breakfast choice is very bad, it is not a buffet, only one choice which is very basic American breakfast, no fresh juices (only carton juice) and no fresh fruits to start with. No variety of breads, only croissants and white toasts, tasted bad! Had it for the first day and did not bother to eat there anymore for the rest of my stay. Staff working in the Japanese restaurant are unpleasant and seemed unwilling to serve, which is unusual..... Would be nice to have a Thai restaurant in the hotel.

The hotel is new, unique & comfort. Also the hospitality of the staff.

I had a fantastic time at the hotel! The location was perfect, just a short walk from the beach and close to shops and restaurants. The hotel itself was beautifully designed with a peaceful tropical garden and a fantastic pool area. The pool bar had a great selection of drinks at reasonable prices. The rooms were cozy, well-furnished, and had a great shower. I also appreciated the attentive and helpful staff, who made sure all our needs were met. The towel folding art in the room was a cute and creative touch. I highly recommend this hotel!

There were a few minor drawbacks during my stay. The toilets in the rooms were mounted higher up on the wall, which made them a bit uncomfortable to use.

The hotel is nice, nestled in a nice building with swimming pool views. The setting is stunning and incredible, just off the Airport and many of the attractions on the island, the centre of town, and a lovely sandy beach. And it's by Oker.